![]() Please allow up to 3 business days for mailing and processing time. Please mail payments to our remittance address below: To ensure proper posting of your payment, please include your payment coupon along with your check and write your account number on your check. Just call 678.376.6800 from 8:00am to 5:00pm Monday through Friday (excluding holidays). Our Customer Care representatives are also available to assist you in processing your payment information with your American Express, Visa, MasterCard or Discover card. Payments made with the automated system can take 24 to 48 hours to post to your account. Call 678.376.6800 and follow the voice prompts. Use a Visa, MasterCard, or Discover card to pay your water bill 24 hours a day, 365 days a year. Use the Automatic Draft Authorization Form to be set-up on automatic draft. Your water bill can be automatically drafted from your bank account or credit card each month on the due date. ![]() Do not submit cancellation requests via email as they can take up to 2 business days to be processed.
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